Shipping Information

Shipping Information


Our goal is to offer you the best shipping options suitable for your country. Every day, we deliver to hundreds of customers around the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 14 and 28 days to arrive at their destination but can take longer from time to time.
  • With every order we make it our mission to always provide you with a tracking number, so you can always check on your order and know when the package is going to arrive at your doorstep.

If you have problems with your shipping or missing your tracking number please contact us at support@jikigai.com.